General Terms and Conditions

General Terms and Conditions:

Maximum occupancy is specified for each apartment and shown within particular accomodation unit's description.
Children up to 6 years old are not charged any accomodation fee.
Baby cot is available on demand.
Additional bed option is not available.
Pets are not allowed to be kept in the accomodation units unless it is agreed differently with the Go2Zagreb Aparatment representative.
Smoking is not allowed in the Go2Zagreb accomodation units.
Apartments are cleansed prior to each guest's arrival and every 5 days if the stay is 7 days or longer. Additional cleaning is available on demand and charged.

House rules

Please have in mind that all of our apartments are located within the apartment houses;therefore, house rules have to be respected as well as quietness of neighbours. Parties, loud music and kind of making loud sounds are not permitted especially in period between 1pm and 5pm and 10pm and 10am.
We ask you kindly to handle/use apartment's appliances and equipment with due care and treat the whole accomodation space in the same manner so that subsequent guests will have pleasant and comfortbale stay.
Guests are responsible for any damage (equipment and/or accomodation space) done duirng their stay and liable to report the damage immediately and compensate it to a Go2Zagreb representative.
Key loss is charged 10 euros.

Sojourn fee is inlcuded in the accomodation price.

Tranfer from/to the airport is availbale on demand. The price is 25 euros for the group up to 4 perosons and 35 euros for the group from 4 to 8 persons.

Apartment reservation

After you checked apartment's availability in the calendar you are required to pay deposit of 30% of the total amount for the booking to be confirmed. The payment can be made either via PayPal or Bank transfer.
Apartment can be reserved via phone and/or email. Reservation details will be sent via official email within which apartment information as well as deposit instructions will be specified. Reseravtion confirmation will be send via official emal too after payment of deposit is received.
Remaining amount to be paid will be charged in cash at the check in.
Reservation can be cancelled up to 7 days prior to arrival in which case full amount already paid will be reimbursed to guest.
For the reservations cancelled less then 7 days from arrival date or in case the guest does not show he/she will be charged full amount of paid deposit.
There is no option to pay by credit card.

Check in/out

Regular check in time is from 2pm until 8pm. Check in after 8pm is needed to be announced in advance and we'll organize a Go2Zagreb representative to welcome you in person. Early check, free of charge, in is needed to be announced in advance and it depends on aparment availability.
Check out is by 11am. Please make that you have taken all the luggage and other belongings and that you leave the apartment tidy. Please leave the keys in the mailbox which is located at the entrance to the building where the apartment is located (mailbox has Go2Zagreb logo on it). Late check out depends on the apartment aviability and is charged 50% of the price for one night stay.


  • This apartment is spacious, comfortable, has every amenity you need, and is located in one of the most peaceful neighborhoods in Zagreb. The zoo is right across the street, and Maksimir Park (one of the most beautiful parks in Europe) is just a 2 minute walk away as well. Medical stores and supermarkets are all within walking distance. And as an added bonus, Iva is a really responsive host! She even went to the extent of calling the Internet service provider at 10 in the night when it was down due to a city-wide issue. I would highly recommend

    September 2016, Nitish, Indija
  • Staying at the apartment was very enjoyable. The space was clean and cosy. Perfect for 2 persons. The apartment is also very conveniently located near the city centre. Iva herself was really the highlight of the stay though! She was extremely friendly and helpful, taking the time to recommend us with things to do and places to eat at - she even mapped out a route for us to explore the city which turned out to be really helpful! We loved our stay so much that we have decided to return here at the tail end of our trip before flying home.

    September 2016, Wan Lin , Singapore
  • Tomislav's flat is absolutely amazing. It reminds me of perfect Scandinavian interiors. We were with small baby girl and Tomislav had prepared bad and feeding chair for her, so we definitely felt like home

    September 2016, Melisa, Czech Republic
  • This is a lovely apartment, you can't make a mistake if you book it! It is a perfect place if you want to visit Zagreb. The apartment is spaceious,modern and fully equiped, so you don't need to bring anything except your personal things. Hosts are very friendly and they helped us with maps of Zagreb and give us an idea what to see in the city. It is a great choice and we would go again for sure.

    August 2016, Adrijana, Macedonia
  • Very cosy, comfortable and functional apartment, well located (10 min walk to the center, supermarket and many shops nearby). The parking is really great because finding a spot in the city is pretty impossible. Iva is really great, she gave us tips to visit Zagreb, restaurant names and answered our questions very kindly. Thanks to her tips we managed to have a full view of the city!

    October 2015, Bernard, France