General Terms and Conditions

General Terms and Conditions:

Maximum occupancy is specified for each apartment and shown within particular accomodation unit's description.
Children up to 6 years old are not charged any accomodation fee.
Baby cot is available on demand.
Additional bed option is not available.
Pets are not allowed to be kept in the accomodation units unless it is agreed differently with the Go2Zagreb Aparatment representative.
Smoking is not allowed in the Go2Zagreb accomodation units.
Apartments are cleansed prior to each guest's arrival and every 5 days if the stay is 7 days or longer. Additional cleaning is available on demand and charged.

House rules

Please have in mind that all of our apartments are located within the apartment houses;therefore, house rules have to be respected as well as quietness of neighbours. Parties, loud music and kind of making loud sounds are not permitted especially in period between 1pm and 5pm and 10pm and 10am.
We ask you kindly to handle/use apartment's appliances and equipment with due care and treat the whole accomodation space in the same manner so that subsequent guests will have pleasant and comfortbale stay.
Guests are responsible for any damage (equipment and/or accomodation space) done duirng their stay and liable to report the damage immediately and compensate it to a Go2Zagreb representative.
Key loss is charged 10 euros.

Sojourn fee is inlcuded in the accomodation price.

Tranfer from/to the airport is availbale on demand. The price is 25 euros for the group up to 4 perosons and 35 euros for the group from 4 to 8 persons.

Apartment reservation

After you checked apartment's availability in the calendar you are required to pay deposit of 30% of the total amount for the booking to be confirmed. The payment can be made either via PayPal or Bank transfer.
Apartment can be reserved via phone and/or email. Reservation details will be sent via official email within which apartment information as well as deposit instructions will be specified. Reseravtion confirmation will be send via official emal too after payment of deposit is received.
Remaining amount to be paid will be charged in cash at the check in.
Reservation can be cancelled up to 7 days prior to arrival in which case full amount already paid will be reimbursed to guest.
For the reservations cancelled less then 7 days from arrival date or in case the guest does not show he/she will be charged full amount of paid deposit.
There is no option to pay by credit card.

Check in/out

Regular check in time is from 2pm until 8pm. Check in after 8pm is needed to be announced in advance and we'll organize a Go2Zagreb representative to welcome you in person. Early check, free of charge, in is needed to be announced in advance and it depends on aparment availability.
Check out is by 11am. Please make that you have taken all the luggage and other belongings and that you leave the apartment tidy. Please leave the keys in the mailbox which is located at the entrance to the building where the apartment is located (mailbox has Go2Zagreb logo on it). Late check out depends on the apartment aviability and is charged 50% of the price for one night stay.
 
 
 

Reviews

  • We stayed only one night here. It's in the best part of Zagreb. Very close to the main train station and old town. We arrived late at night which was not a problem. We were welcomed with a smile and given plenty of info about Zagreb. Apartment is very clean and equipped.

    September 2016 James, Australia
  • Tomislav was a great host! Very helpful before and during our stay, extremely efficient communication. He arranged pick-up at the airport and car rental for us and everything was perfect. The apartment is central, the photos accurate and perfectly clean. I would definitely recommend him to everyone I know!

    July 2015, Marco, Canada
  • We had a great stay! The apartment is clean and sunny. The location is awesome. Easy walk to museums and sightseeing with lots of cute restaurants nearby. Iva, Tomislav's wife, greeted us and provided an awesome guide to the city with sites to see and restaurants to try.

    September 2016 Tristan, USA
  • It was very very great apartment I ever seen. Host was very kind and nice. He let us know all about zagreb and recommend sightseeing and restaurants. The apartment was clean and equiped well. Location of apartment was good to get many sightseeings.^^

    July, 2015, Yuri ,South Korea
  • We loved staying in this chic apartment. It's close to the city center and the 10-minute walk takes you by beautiful parks. Tomislav was incredibly kind and helpful. Highly recommend this apartment.

    August 2016, Jessica, USA